Five Stars

All Reviews

Review 1 

 “We have been owners for six years and have been renovating our unit since we bought it.  We recently had some tile work done by Five Star and were so pleased that we decided to use them for other renovations.  

 Rather than buy new bedroom furniture, we chose to have Five Star repaint our existing furniture and add glass to the dresser and night table tops.   

 The results are nothing short of amazing.  We would recommend Marino and his staff to anyone considering upgrading their unit.

 Thanks, guys.”

George and Paula Biro

Review 2 

 “We bought two units at Bahama Bay in 2014. We have dealt with  Marino along with their crew on numerous occasions. We did many upgrades in the condos and left everything in the very capable hands of Five Star Facility.

 We have been extremely pleased with the work that has been done and must comment on the professionalism of the crew, who also maintain a very friendly relationship with the owners at the resort. We highly recommend Five Star Facility!”

Darlene and Brian Stott

Review 3 

 “Absolutely fantastic team, love our new carpet, additional fans, lights and mattresses.  Marino & the team are friendly gives a efficient service guaranteed every time with Five Star :)!”

Sharon Hindley

Review 4 

 “We have used Five Star Facility Maintenance upon its inception at Bahama Bay for each of our units and will continue to use them exclusively for all our maintenance needs.  We have not only found them very competitive but far more efficient than other services we’ve used in the past.  Since they’re on site  and have become familiar with our units as well as access to reservation schedules and units, blocking out rentals and the attendant loss of income is minimum.”


Review 5 

 “Five Star Facility has the best service. Certainly,  only improvements can be seen in my condo as well as around Bahama Bay. Marino and his team upgraded my furniture, kitchen cabinetry, dining room and bedrooms and my family and I are very satisfied. I will recommend them anytime. Thanks Five Star for an excellent job!!”


Review 6 

 “I’m so so happy I had Five Star Facility Maintenance refinish my dining room table, as well as reupholster the chair cushions.  They were the original pieces that came with the condo, and I wanted to keep them because of their style and durability.  They were beginning to look worn and outdated. However, after Five Star finished with them, they looked better than new, and were exactly what I wanted! 

 There were several finishes, and many fabrics to choose from.  I was so pleased with the results, that I had Five Star reupholster our bar stools to match the dining room chairs!  The transformation was wonderful, and really perked up our condo’s eating area.  I highly recommend this company and can vouch for their workmanship.”


Review 7 

  “My sister and I have owned our condo at Bahama Bay since 2011 and have used Five Star Facility Maintenance to complete the upgrades to our unit. (new mattresses, fans, lights, carpet, TV’s etc installed). Marino and the team are very customer focussed. Nothing is too much trouble, they advise on colours/prices/suitability and always provide us with photographs after the work is complete. We have received a very efficient, professional service every time. Highly recommend to anyone considering upgrades no matter how minor or major. Great guys and great prices.

  Thanks so much.!”

Sharon and Lynne

Review 8 

 “I have been an owner for a few years now and were in need of updating our unit .  We contacted Junior at five Star and he was able to help us out.  He gave us the website to look up what was available as far as options went, and the prices for everything were broken down easily to understand .  He was able to tell us which updates would give us the bigger bang for our buck.

 Junior always shows us pictures of everything that they have done for us, and I love that part!  Any questions we have for Marino, he is always there with an answer right away.  We, as owners are very lucky to have Marino and their staff on site.  Their quality of work and attention to detail go beyond anything I have seen.  They do excellent work and I am proud to have them there.”

Thanks guys! ” 


Review 9 

 “Having owned at Bahama Bay since 2005, and having been active on the Board for nearly six years, I have been able to observe first hand, the incredible transformation that Five Star has brought to our resort.

 The dedication, professionalism and commitment demonstrated by Marino and their staff has truly had a positive and significant impact on Bahama Bay. We personally have enlisted Five Star to refinish the bedrooms, install new mirrors and lighting fixtures, restuff cushions and much more. All of their work was performed quickly and more than met our expectations.

 I know that I speak for many owners when I say that we are fortunate to have them on site and available as they have saved owners hundreds of thousands of dollars.

 Keep up the great work, Marino thank you for all that you do!”

Sid and Debbie Farber

Review 10 

 “Absolutely fantastic team, love our new carpet, additional fans, lights and mattresses.  The team & Marino are friendly gives a efficient service guaranteed every time with Five Star :)!”

Sharon Hindley

Review 11 

 “We absolutely love having Five Star Facility Maintenance do the work we need. When we bought our place about a year and a half ago, they repainted the whole thing, replaced the kitchen sink, installed ceiling fans in every room, moved the old TV outlets and setup our flat screens, and they redid part of our shower tile work for us. Since then they have also completed several other jobs for us including air/heating unit, additional tile work in both bathrooms, repainting our patio furniture to look brand new, and even converting an old TV stand into two separate pieces that are now a cabinet and a table.

 The team and Marino are First Class!

 Everything from the estimates they provide, to the employees who do the work, to the actual work itself… it is all extremely professional, and best of all it is usually less expensive than anyone else! Very reasonable, easy to work with, and top quality work. I wouldn’t want to use anyone else!”

Steven Smith

Review 12 

We currently own two units at Bahama Bay and have used Five Star for many upgrades.  They are prompt, provide detailed up-front estimates for their work, and provide follow-up photos showing the completed work. 

They are also very willing to work with the customer.  We wanted our dining table refurbished and had fabric that we chose shipped to Marino who was able to arrange to have it installed as they did the refurbishment. 

Thanks Five Star for helping us reach platinum level in both our units.
Dave & Janet Shultz

Review 13 

 “We have been owners at Bahama Bay since 2005. In our opinion one of the most significant improvements was the introduction of 5 Star.

 Whether substantial refurbishment was required or a simple repair job it was handled efficiently and competently. We purchased our Grand Bahama in 2014 and 5 Star completely renovated it and we were so happy when we saw the refurbished unit when we visited from the UK in November 2014 and achieved Platinum status.

 We cannot commend,  Marino and their team for their efficiency and unfailing courteousness.”

John M 

Review 14 

“We have been owners of a 3-bedroom unit at Bahama Bay Resort for almost a year now. We would like to commend the team members of Five Star Facility Maintenance for their hard work.  Whenever there has been a problem or repair, the staff members of Five Star have promptly assisted us and have done excellent work.

Thank you Five Star for making our new condo a pleasure to own.  We know that we are in good hands, even though we live far away in Canada, and only get to visit the beautiful Bahama Bay Resort a few times a year.”

 Julie and Mike